27th March 2020
How to submit the daily online attendance return to DfE
We have published a list of frequently asked questions about the education settings self-reporting online form:
Guidance on implementing social distancing in education and childcare settings
On 24 March, we published new guidance on how to implement social distancing in education and childcare settings. This guidance also gives advice for individuals in vulnerable health groups:
It is important to read this alongside the overall guidance for social distancing:
Location of guidance for educational settings on GOV.UK
All of the Department for Education’s coronavirus guidance for educational settings can now be found in one place on GOV.UK at:
Our main schools guidance, the ‘school closures guidance’, will be regularly kept up-to-date. Any new advice for schools on specific issues, such as food, exams or safeguarding, will be linked from:
The most important thing individuals can do to protect themselves is to wash their hands more often, for at least 20 seconds, with soap and water. Public Health England recommends that in addition to handwashing before eating, and after coughing and sneezing, everyone should also wash hands after using toilets and whenever you return home.
The latest guidance and video on hand washing can be found here:
Department for Education coronavirus helpline
The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:
Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday), 10am to 4pm (Saturday to Sunday)
Please note, we are currently experiencing high volumes of calls. We appreciate your patience at this time and apologise for any wait that you may experience. To ensure that we answer your calls as quickly as possible, we have now extended our opening hours to cover weekends and are increasing the number of call handlers available to answer your calls.
If you work in a school, please have your unique reference number (URN or UKPRN) available when calling the hotline.
Please keep your GIAS contacts up to date
Please take this opportunity to review your contact information in Get Information About Schools (GIAS).
To update your record, please go to the GIAS home page, “Sign in” using your “DfE Sign-in” credentials and select GIAS from your available services here: